Privacy Policy

Last updated: March 22, 2026

This Privacy Policy explains how MyHero ("we", "us", or "our") collects, uses, and protects your information when you use the MyHero mobile application ("App").

1. Information We Collect

We may collect personal data such as your name and usage data like app interactions, device info, diagnostics, and crash reports. When errors occur, we may also collect technical details such as operating system version, device model, app version, timestamps, IP address, and limited user context needed to investigate and fix issues.

2. How We Use Your Data

3. Free Usage

New users receive 3 free story credits upon first use without requiring a subscription or payment.

4. Third-Party Services

We may use third-party services such as RevenueCat, Firebase, and Sentry to support subscriptions, authentication, analytics, diagnostics, crash reporting, and service reliability. Sentry may process crash logs, diagnostic events, device and app metadata, IP address, and user feedback submitted through the App. If session replay features are enabled, limited interaction data may also be captured to help us reproduce and resolve errors more effectively.

5. Data Retention and Deletion

We retain your data only as long as necessary to provide the service. You may request data deletion by contacting us.

6. Children's Privacy

Our App does not knowingly collect data from children under 13. If such data is collected, we delete it promptly.

7. Your Rights

You may access, modify, or delete your personal data. Contact us to request changes or deletion.

8. Changes to This Policy

We may update this Privacy Policy as needed. We recommend reviewing this page regularly for changes.

9. Contact Us

For any privacy-related questions, you can contact us at Instagram @myhero_app.